For lash and brow studios
Know who's tested and who's due an infill
Saloon warns you when a client has no valid patch test, books infills on your client's rhythm and sends your aftercare advice after every treatment by itself.
- No commission on bookings
- Cancel any month
- No credit card needed
Sound familiar?
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A new client without a test
Mark your lash treatments as needing a test. The client reads it when booking online, and the calendar warns you when there is no valid test.
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Too late for an infill, so a full set
Book infills in one go as a series, for example every three weeks. Or let Saloon send an email to book again after a set time.
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The same aftercare talk every time
Write your aftercare advice once on the treatment, such as keeping lashes dry for 24 hours. It goes in the thank-you email after every appointment.
Client management
See at once who still needs a test
Mark lash extensions, a lash lift or henna brows as needing a patch test. If the client has no passed test from the last six months on the day, your team sees it with the appointment.
- Require a test per treatment
- A warning with the appointment in the calendar
- The client reads it when booking
Calendar
Infills booked ahead in one go
Let a regular's appointment come back every two or three weeks, until a date or for a number of times. The client gets one confirmation with all the dates.
- A rhythm of its own per client
- Saloon skips dates that are taken
- A reminder before every appointment
Automated messages
Aftercare they read again at home
Write your aftercare advice once on the treatment, each tip on its own line. After the appointment it is in the thank-you email, with a button to leave a review.
- Aftercare advice per treatment, written once
- In the thank-you email after the appointment
- With a button to leave a review
Online booking
Volume only with artists who do it
Per treatment you choose which artists do it and whether clients can book it online. That way nobody books a volume set with a colleague who only does classic so far.
- Per treatment, the artists who do it
- Online booking on or off per treatment
- An artist bookable only from the calendar
Waitlist
A cancelled slot offered to the waitlist
When an appointment drops out, Saloon emails a matching client on the waitlist a link to book. You choose who gets priority.
- Clients join the waitlist online
- An email as soon as a slot opens up
- You choose who gets priority
Whether you work alone or with a team
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You work on your own in your studio
Your calendar, client records and checkout in one place, on your phone too. Clients book themselves while you're doing a set.
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You work with more artists
Everyone side by side in the calendar, each with their own treatments and hours. At the front desk you switch with a PIN.
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You have several studios
Each location with its own opening hours, team and stock. You share clients and treatments, and switch in one click.
What Saloon puts in your hands
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Client management
Every client in one profile, with allergies and tests
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Calendar
Your whole team side by side, updated live
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Automated messages
Confirmations and reminders by email, automatically
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Online booking
Clients book themselves, day and night, with no commission
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Waitlist
Fill freed-up slots with clients who are waiting
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Gift cards and subscriptions
Gift cards and session packages, with the balance in view
Frequently asked questions about lash and brow studio software
Send us a message. We read everything ourselves and will help you along.
Contact us
How does the patch test work in Saloon?
You record the test on the client, with the date and the result. A passed test is valid for six months and covers every treatment that asks for a test. A booking without a test still goes ahead; your team sees a warning.
Where do I note curl, length and thickness?
In the notes on the client: on the client itself what always applies, on an appointment what you used that time. A photo of the set you keep as a file.
Can I remind clients about their infill?
Yes. Set an interval on the treatment, for example three weeks. Clients who allow marketing and haven't booked anything then get an email to book again.
Can a client fill in a consent form online?
Yes. Your client fills it in beforehand on their own phone and signs it. The form then sits in the client profile, visible only to your team.
Can I ask for a deposit for a new set?
Not yet. Online payment and deposits are planned; for now the client pays in the studio. The client does get a reminder by email 24 hours and 1 hour before.
What does Saloon cost for a lash and brow studio?
Plans cost a fixed monthly fee and you can try Saloon free for 14 days, without a credit card. There is no commission per booking. Choose monthly or yearly billing; yearly billing gives you two months free. The waitlist, the thank-you email with aftercare and checkout are included in Compleet and Pro.
For every kind of salon
The same software, set up for the way your trade works.