See outstanding gift cards in the liability report

A gift card sold is money you have already received, but for which you still owe the client something. That is called a liability. The reports show how large that amount is and how it changed over a period. For now this only covers gift cards.

Liability summary

1. In the menu, go to Reports, choose the Finance category and click Liability summary.
2. Choose the period, for example Last month for your month-end.
3. Under Group by, choose Liability type or Location, and filter by location if needed.

Each row shows these columns:

• Opening balance: what clients still held at the start of the period.
• Collections: the value of gift cards sold in the period.
• Redemptions: what clients paid with gift cards in the period.
• Expirations and Voided: balance that lapsed in the period.
• Closing balance: what clients still hold at the end of the period.
• Net change: the difference between the opening and closing balance.

Liability activity

To see where an amount comes from, open Liability activity in the same category. It lists every event separately, with Date, the gift card's Ref., Liability type, Client, Sale no., Location, Activity and Amount, newest first. With the Activity filter you show only Issue, Redemption, Expiration or Void. Click a client or sale number to open it.

Who may do this

Besides Can open reports you need Can view all sales transactions. You set this under Settings › Team members › Permission roles.

Frequently asked questions