Use PIN switching and the lock screen

If you share a tablet or computer at the front desk, you do not want to sign in and out all the time. With pin switching the screen locks and each team member opens it with their own PIN. That team member then works with their own permissions, and what they sell is in their own name.

Activate pin switching

1. In the menu, go to Settings › Team members › Pin switching and click Activate.
2. Under Auto lock, choose whether the screen locks when it is not in use. Lock screen when inactive is on by default, with After 1 minute; you can also choose 5, 15 or 30 minutes. Switch on Lock screen after checkout if you want.
3. Under Select style, choose how the lock screen looks and check it with Show preview. Click Next step.
4. Select the team members who may switch with a PIN. Only team members with an account of their own can use a PIN; the others show No account yet.
5. Check the summary and click Activate.

Give PINs

A team member on the list starts without a PIN. The screen only locks once at least one team member has a PIN; otherwise nobody could open it again. A PIN has 5 digits and is only shown at the moment it is made.

• As a manager: on the Pin switching page, under PINs, click Give a PIN next to a team member, or New PIN if they already have one. Pass the PIN on; it replaces an earlier one.
• As the team member: open the account menu, choose Workspaces and click Manage next to your workspace. Under Workspace PIN code, click Reset PIN code, choose Yes, I want a new one, enter your Password and click Get a new PIN code. This only works in the workspace you are working in, and only if you are on the pin switching list. After 5 wrong passwords in 15 minutes you have to wait 15 minutes.
• If you only sign in with Google and have no password yet, set one first under Sign-in and security.

Use the lock screen

• The screen locks automatically according to your settings.
• Lock it yourself: open the account menu and choose Lock screen.
• Unlock: enter your PIN. If a colleague enters their PIN, the device carries on in their name and with their permissions, starting from their own home page.
• Forgot your PIN: choose Login with email on the lock screen. This signs the device out; sign in with your email address and password, then get a new PIN.

Change or switch off the settings

The Pin switching page shows the current settings. With Edit you change the locking and the team members and save with Save changes. With Deactivate › Disable you switch the feature off; your team then signs in with email address and password again.

Who may do this

You need the permission Can manage pin switching, in the Team area. By default only the owner has it. You set this under Settings › Team members › Permission roles. You can only give a PIN to a team member whose role may not do more than yours.

Frequently asked questions