Sell a gift card
Sell a gift card at the till with a preset or custom amount, choose whether it is in the buyer's name and email the code to the buyer.
You sell a gift card at the till, just like a service or product. You can sell it on its own or include it in the sale of an appointment. The card and its code exist once the sale is completed. Gift cards are on by default; you manage them under Settings › Sales › Gift cards.
Add a gift card to the sale
- Go to Checkout in the menu (on a phone: Sell at the bottom) and click Add.
- Use Add a customer to add the buyer. You need this if the card should be in their name or if the buyer should get an email with the code.
- Under Add item, open the Gift cards tab.
- Click a preset amount. Or click Custom amount, enter the Amount, choose the Validity period and click Add.
- The Add gift card window opens. Change the Gift card value, the Quantity and the Validity period if needed, and choose the options below.
- Click Add. Cancel takes the card off the sale again.
- Click Proceed to payment and check out as usual.
The gift card options
- Use a custom gift card code: enter your own code, for example from a pre-printed card. A custom code belongs to one card, so the quantity must be 1, and no other card may already have that code. Without a custom code, Saloon makes a code such as K7QW-3HXM.
- This is a gift: on by default. The card is then in nobody's name: whoever has the code can pay with it. Switch it off to put the card in the name of this sale's client.
- Send purchase confirmation email: on by default. The client of the sale gets an email with the code once the sale is completed. Without a client on the sale, no email is sent.
- Team member: who sells the card. If your account belongs to a team member, that is you by default.
After checkout
On the Payment completed screen, the gift card line shows the code. If you sell several at once, each card gets its own code. You find the cards afterwards under Checkout › Gift cards, and a card in a client's name also in that client's profile.
You need the permission Can checkout purchases for this. You set it under Settings › Team members › Permission roles.
Frequently asked questions
Can the email go to the person receiving the gift?
No, the email goes to the client of the sale. They can forward it to whoever gets the card.
The buyer did not get an email. Why not?
Check that a client with an email address was on the sale, that Send purchase confirmation email was on, and that the Gift card sold automation is on under Marketing › Automations.
I don't see the Gift cards tab at checkout.
Then someone has switched gift cards off. Switch them back on under Settings › Sales › Gift cards.
Can clients buy a gift card online?
Not yet; that is planned.