Create a subscription

With a subscription a client buys a series of treatments in advance, for example 10 haircuts or a month of unlimited sunbed sessions. The client pays for the subscription in one go when buying it. After that, every service it covers is paid with a session.

Create a subscription

1. Go to Catalog in the menu and open Subscriptions.
2. Click Add. If you have no subscriptions yet, you can also click Get started.
3. Under Basic info, enter the Subscription name and, if you like, a Description.
4. Under Services and sessions, click Edit next to Included services and choose the services the subscription covers.
5. Under Sessions, choose Limited or Unlimited. For Limited, enter the Number of sessions; the default is 5.
6. Under Pricing and payment, choose under Valid for how long the subscription runs, enter the Price and choose the Tax rate.
7. Choose a Subscription color and click Save.

Save only works once a name, at least one service, a validity, a price above zero and a tax rate have been filled in, and for Limited a number of sessions of at least 1.

How sessions and validity work

• One session pays for one service the subscription covers. With Unlimited there is no limit on the number of sessions, but there is on the validity.
• Under Valid for you choose from 7 days to 3 years. The period starts on the day of sale and runs up to and including the last day: sold on 7 October for 1 month, the client can still use it on 7 November.
• A session counts as used once the sale it was used on is completed.
• What a client buys is fixed at the moment of sale. If you change or delete the subscription later, that only applies to new sales. Clients keep what they already bought.

What is not possible yet

• Recurring payments: marked Coming soon. For now a client always pays once.
• Enable online redemption and selling subscriptions online: marked Coming soon. You can already set the switch, but it does nothing yet.
• Terms and conditions: you can already fill them in, but the field is still marked Coming soon.

Change or delete

In the list, open the menu with the three dots next to the subscription and choose Edit or Delete. A deleted subscription can no longer be sold; clients who already bought it keep it.

You need the permission Can manage subscriptions for this. With only Can view subscriptions you see the list but cannot change anything. You set permissions under Settings › Team members › Permission roles.

Frequently asked questions