Pay with a gift card
How to redeem a gift card at the till, also for part of the amount. Whatever is left stays on the card.
A client pays with a gift card by showing the code. You look the card up at checkout and choose how much of it to use. The rest stays on the card for next time.
How it works
- A card can be spent at all of your locations, not only where it was sold.
- A card pays at most what is on it, and at most what is still to pay on the sale.
- A card that has expired, been voided or been used up cannot pay. Saloon tells you why.
- You may type the code in lower case and leave out the dash in the middle.
- A gift card on the sale cannot be paid with another gift card.
Pay with a gift card
- Check out the appointment or sale as usual and click Proceed to payment.
- Under Select payment, choose the Gift card tile. The Pay with a gift card window opens.
- If the client on the sale has a usable card in their name, it appears at the top under Gift cards of and the client's name. Click Select. Otherwise type the Gift card code and click Find.
- Check the Amount from the card. Saloon fills in what is on the card, but never more than is still to pay. Below it you see what is still to pay and what the card holds.
- Click Redeem. The payment is now on the sale.
- If anything is still to pay, pay it with another method and complete the sale.
If it is the wrong card, click Another card and search again.
Partly with the card, the rest another way
If the card holds less than the sale costs, or the client only wants to pay part with it, lower the Amount from the card and click Redeem. Pay the rest with another method, by card or cash for example. You can also do this through Split payment: click Add payment method and choose Gift card for the card's part.
You need the permission Can checkout purchases for this. You set it under Settings › Team members › Permission roles.
Frequently asked questions
What happens to the remaining balance?
It stays on the card until its end date. The client pays with it next time using the same code.
Can the client pay with the card at another location?
Yes. A gift card can be spent at all of your locations.
Can a client pay online with a gift card?
Not yet; online payment is planned. You pay with a gift card at the till.
What if I refund a sale that was paid with a gift card?
What a gift card paid goes back onto that card: under Refund via choose the card with its code. You cannot give it back in cash or by card. If the card has expired, move its end date first; nothing can go back onto a voided card. The card's activity shows it as put back onto the card.