Split a payment across payment methods
Let a client pay with more than one payment method, for example part cash and part card, or part with a gift card. This is how you split the payment.
When a client pays part in cash and the rest by card, or part with a gift card, you split the payment. Saloon records each payment on its own, with the payment method and the team member who took it.
How it works
- A payment is never more than what is still to pay. With cash the client may hand over more: the difference is Change, which you see on screen and which is not booked.
- With any method other than cash you cannot fill in more than what is still to pay.
- If the client leaves the difference as a tip, choose Change as a tip with cash, or € … as a tip when you entered more by card. The tip goes up by the difference and the whole amount is booked. This works while you are still ringing up the sale, if you may add tips.
- A gift card pays by its code. You take no more off it than it holds and than what is still to pay. A gift card cannot pay for another gift card.
- As long as the sale is not finished, you remove a payment with the bin icon. After that you cannot; you refund instead.
Split the payment
- Go to the Payment step at the till. You see Select payment.
- Click the Split payment tile.
- Click Add payment method and choose a method, for example Cash.
- Fill in the amount the client pays this way and click Add. With cash you see the change straight away.
- Repeat steps 3 and 4 until nothing is left to pay. The bottom then reads Full payment added.
- Click Complete payment.
Pay part with a gift card
- In the split screen choose Add payment method › Gift card, or choose the Gift card tile on the payment screen.
- Fill in the Gift card code and click Find. If the client on the sale has gift cards in their name, they are listed already and you pick one with Select.
- Check the Amount from the card and click Redeem.
- Pay the rest with another method and click Complete payment.
For a cash payment you need the permission Can collect cash payments. Without it you do not see cash among the methods, and the till says your role may not take cash payments. The other methods come with Can checkout purchases. You set permissions under Settings › Team members › Permission roles.
Frequently asked questions
Can a client pay part now and the rest later?
Yes. Add the payment the client makes now and click Save as partially paid. You take the rest later from the sale.
Can I remove a payment once the sale is finished?
No. Refund the amount and take the payment again with the right method. Switch Issue a credit note off when you do, because you are only correcting how it was paid. In the same window also set Back in stock to 0 and switch off the switches for sessions, subscriptions and gift cards: they are on by default for a correction too.
Can I buy a gift card with another gift card?
No. A gift card pays for services, products and subscriptions, not for another gift card.
Can I send part of the amount to my card terminal?
Not yet; that is planned. Take the amount on your own terminal and add it with the method Pin.