Set up tipping
Choose whether the till asks for a tip, which tip percentages your team sees and whether a tip is worked out over the amount with or without VAT.
Whether the till asks for a tip and which amounts it suggests, you set under Settings › Sales › Tipping. The settings apply to all your locations.
Tipping options
- Show tipping screen at checkout: on by default. After the cart comes the Tip step. If you switch it off, the till goes straight from the cart to the payment and you cannot record a tip at the till.
- Show tipping options on payment terminals and Allow customers to leave a tip online are already there, marked Coming soon. They do nothing yet.
A switch saves straight away; there is nothing to confirm.
Set tip values and the calculation
- Click Edit next to Tip values and calculation method.
- Under Tip values, choose the percentages the till shows as buttons. You choose from fixed percentages from 5% to 75%, with up to 5 values. Add tip value adds one, the bin icon removes one.
- Under Tip calculation method, choose Before tax (the tip is worked out over the amount without VAT) or After tax (over the amount with VAT, the default).
- Click Save.
- By default the values are 5, 10, 15, 20 and 25%.
- At the till your team can always fill in an amount or percentage of their own too.
- A tip is always worked out over the amount after discount. No VAT is charged on the tip itself.
Setting up tipping takes the permission Can manage point of sale settings. Recording a tip at the till takes Can add a tip at checkout. You set permissions under Settings › Team members › Permission roles.
Frequently asked questions
Can I have different tip values per location?
No, tipping is the same for all your locations. You do see the settings on a location, under Checkout and VAT.
Can I record a tip when the tipping screen is off?
No. With the tipping screen off, Add tip disappears from the till too.
Can Saloon split tips across the team?
Not yet; that is planned.