Print, download or email a receipt
Every finished sale has a receipt. How to view, print and download it, email it to the client and have Saloon email it automatically.
Every finished sale has a receipt, also when you saved it as unpaid or partially paid. An open sale or a draft has no receipt yet. If your location's VAT number is filled in, the receipt is also a valid invoice.
What is on the receipt
- At the top, your logo and the location's billing details: name, address, Chamber of Commerce number and VAT number.
- The receipt number from the location's sequence, the date and the client.
- Each line with quantity, price, VAT rate and total, then discounts, the tip (without VAT) and the total.
- The VAT per rate, every payment and refund, and what is still due.
- What is on the receipt is fixed as soon as the sale is finished. If you later change your receipt settings or the billing details, that only applies to new receipts.
View, print or download the receipt
- Finish the sale, or go to Checkout in the menu and open a finished sale.
- Under Receipt, click the receipt to view it.
- Click Print. Saloon lays the receipt out on the paper you chose in the receipt settings: A4 or the receipt printer (80 mm). Then you choose the printer in your browser's print window.
- For a PDF, click the three dots next to the receipt and choose Download PDF. A downloaded receipt is always A4.
A browser without a built-in PDF viewer, such as Chrome on Android, cannot print from Saloon. You do not see Print there; download the receipt instead.
Email the receipt
- Open the finished sale.
- Click the three dots next to the receipt and choose Email receipt.
- The client's Email address is filled in. You can also use another address.
- Click Send. The client gets an email from your salon with the receipt as a PDF.
Emailing is part of selling: you need the permission Can checkout purchases. Someone who may only view sales can still view, print and download the receipt. You set permissions under Settings › Team members › Permission roles.
Email or print the receipt automatically
- Under Marketing › Automations you find Receipt after checkout. It is on by default. The client then gets the receipt as a PDF as soon as the sale is finished, and the credit note when you refund with a credit note.
- That email only goes to a client on the sale who has an email address and receives email from your salon. A walk-in gets nothing.
- To have every receipt on paper straight away, switch on Automatically print receipts when sale is completed under Settings › Sales › Receipts. Your browser's print window then opens after every finished sale.
Frequently asked questions
Where do I find an old receipt?
In the list under Checkout: find the sale and open it. You also find the sale in the client's profile, among their sales.
Can I send the receipt by WhatsApp or text message?
Not yet; that is planned. A receipt goes by email for now.
Can I still change a receipt?
No, an issued receipt stays as it is. You put a mistake right with a refund and a new sale.
Why do I get a message that there is no email address?
The client on the sale has no email address, or there is no client on it. Type an address yourself in Email receipt.