Add a tip at checkout
Record a tip in the Tip step or through the quick actions in the cart: as a percentage, as an amount of your own or as any percentage you like.
When a client leaves a tip, you record it at the till. The tip comes on top of the total, shows separately on the receipt and counts separately in the daily sales.
How a tip works
- After the cart comes the Tip step, if the tipping screen is on under Settings › Sales › Tipping and your role may add a tip. Otherwise you go straight to the payment and cannot record a tip at the till.
- The buttons show percentages with the amount that goes with them. By default these are 5, 10, 15, 20 and 25%. You set your own values in the tipping settings.
- The percentage is taken over the amount after discount. Whether that includes or excludes VAT, you choose under Tip calculation method.
- No VAT is charged on a tip.
- If you choose a percentage and the cart changes afterwards, Saloon works out the tip again. An amount of your own stays as it is.
Choose a tip in the Tip step
- In the cart, click Proceed to payment. You arrive at Select tip.
- Choose one of the percentages, or No tip.
- For another amount, choose Custom tip. The Add a tip window opens.
- Choose € for an amount or % for a percentage, fill it in and click Apply.
- Click Proceed to payment. The tip shows in the summary and counts towards To pay.
Add a tip from the cart
- In the cart, click the three dots (More) next to Proceed to payment.
- Choose Add tip.
- In Add a tip, fill in an amount or a percentage and click Apply.
To remove the tip again, go back to the Tip step and choose No tip.
You need the permission Can add a tip at checkout for this. Without it you do not see the Tip step or the Add tip quick action. You set it under Settings › Team members › Permission roles.
Frequently asked questions
Can I add a tip to a sale that is already finished?
No. A finished sale no longer changes. Record the tip before you click Complete payment.
Can clients tip online or on the card terminal?
Not yet; that is planned. The options are already in the tipping settings, marked Coming soon.
Can Saloon split tips across the team?
Not yet; that is planned. Saloon records the tip on the sale, but does not keep a tip split or commissions.
Why is there no Tip step?
The tipping screen is off under Settings › Sales › Tipping, or your role does not have the permission Can add a tip at checkout.