Set up VAT rates

Saloon works out the VAT on every sale for you. Which rates exist, you manage under Settings › Sales › Tax rates. Which rate a service or product gets, you set per location, and per service or product you can differ from it.

How VAT works in Saloon

• Every salon starts with BTW hoog (21%), BTW laag (9%), BTW vrij (0%) and BTW vrijgesteld (exempt). These rates are fixed, with a padlock.
• In a new salon, the main location's services start at 9% when its main type is hairdresser or barber, and at 21% otherwise. Products start at 21%.
• No VAT is charged on a tip or on a gift card you sell.
• A finished sale keeps the VAT rates it was charged at, also when you change a rate later.

Add a rate

1. In the menu, go to Settings › Sales › Tax rates.
2. Click Add.
3. Fill in the Name and the Tax rate (the percentage).
4. Click Save.

Choose a location's default rate

1. Go to Settings › Company configuration › Branches and open the location.
2. Choose Checkout and VAT.
3. Under Default tax settings, click Edit.
4. Choose the rate for Services and for Products and save.

A new location starts with your business's default rate, which you choose under Settings › Company configuration › Company details. For a service you choose another rate per location on the service itself, and for a product on the product.

What you cannot change

• You cannot change the name or percentage of a fixed rate, and you cannot delete it.
• Once a rate is in use, its percentage no longer changes. Add a new rate instead and link your services to it.
• You cannot delete a rate while it is the default rate, or while a service, location, subscription or product uses it.

Managing tax rates takes the permission Has access to business settings. You set it under Settings › Team members › Permission roles.

Frequently asked questions