Use a subscription session

When a client has a running subscription, they pay for the services it covers with a session instead of money. Saloon puts the subscription on the right service itself. You can always change that.

How it works

• When you book an appointment for a client with a running subscription that covers the service, Saloon adds the subscription to that service automatically. If several subscriptions cover the service, the one that ends first is used first.
• At the till the same happens: a service covered by one of the client's subscriptions is paid with a session as soon as it is on the sale.
• A session is only used once the sale is completed. A sale you save as a draft or delete costs no session.
• A session only pays for a service that belongs to the subscription, of the client on the sale, while the subscription runs and sessions are left.

In the calendar

Open the appointment. Next to the service you see the name of the subscription that pays for it. Click Do not use if the client pays normally this time. If no subscription is shown but one can pay for the service, click Pay with and the subscription's name. With the client in the appointment you also see which subscriptions are still running.

At the till

1. Check out the appointment or sale as usual, with the client on the sale.
2. A service paid with a session shows the subscription's name and a price of 0, with the normal price struck through.
3. To charge the service after all, click Do not use.
4. To use a session that is not shown yet, click Pay with and the subscription's name.
5. Complete the sale. From then on the session counts as used.

Give a session back

1. Go to Checkout in the menu and open the completed sale.
2. Click Give session back next to the service.
3. Confirm in Give session back. This cannot be undone.

Use this when a treatment did not go ahead or has to be redone, without any money going back. The client gets the session back on their subscription. You need the permission Can void a sale for this. Using or removing a session at the till takes Can checkout purchases; in the calendar it takes Can create appointments. You set permissions under Settings › Team members › Permission roles.

Frequently asked questions