Sell products at the till

You sell products at the same till as your services: on their own, or together with an appointment you check out. A product that tracks stock comes off the location's stock by itself after the sale.

Which products are at the till

• Only products with Sell at checkout turned on and a retail price.
• Under Products you see them by name, with All and a button per category at the top. You see up to 100 products at a time; you find the rest by searching.
• You search by name, barcode or SKU.
• A product that tracks stock shows how many there are at the location of the sale, or Out of stock.

Sell a product

1. Go to Checkout in the menu (on a phone Sell) and click Add. If you are checking out an appointment, add the product to that sale.
2. Choose Products and click the product. It goes into the cart.
3. Click the product again, or change the quantity in the cart, if the client takes more.
4. Check out the sale as usual.

You can also start from the product itself: open it under Catalog › Products and choose Actions › Sell product. The till opens with the product on the sale that is already open, or on a new one.

Scan with a barcode scanner

A barcode scanner that works like a keyboard can be used straight away. Scan while the cart is on screen and no text field is active. The product with that barcode, or with that SKU, goes on the sale at once. If the code belongs to no product you sell, you see the message No product you sell carries this code.

What happens to the stock

• As soon as the sale is completed, the products come off the stock of the location where you sell. That also happens when the sale is not fully paid yet. An open sale or a draft takes nothing off the stock yet.
• If Saloon thinks a product is out, you see Mind: by the count this product is out of stock. The sale goes ahead: the product is in your hand, so it is the count that is off. The stock can go below zero as a result.
• If a sale takes a product to or below its low stock level, your team gets a notification.
• When you refund a sale with Refund, you choose per product under Back in stock how many go back on the shelf. Set it to 0 for a product that came back opened or broken. Credit what is still due puts no products back; adjust the stock yourself then.

Frequently asked questions