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Add variations to a service

Variations let you offer one service in several versions, such as a haircut for short and long hair, each with its own name, duration and price.

A service always has at least one variation: the duration and price you enter on Basic information. Add variations when the same treatment comes in different versions, for example a haircut for short, medium and long hair. Each variation has its own name, description, duration and price.

Add a variation

  1. Go to Catalog › Services in the menu and open the service, or create a new one.
  2. On Basic information, under Duration & pricing, first enter a price for the first variation (0 is fine). Without a price you cannot add a second variation. If the price type is Free, first set it to Fixed price with 0, add the variation, then set it back to Free in the variation.
  3. Click Add variation. A window opens.
  4. Enter the Variation name (up to 50 characters) and, if you like, a Variation description (up to 200 characters).
  5. Choose the Duration, the Price type and the Price, and click Save.
  6. Click Save in the service window to keep the variations.

If you leave a variation's name empty, it gets the name of the service. The same goes for the first variation as soon as you add a second one.

Change, move and delete variations

Once a service has two or more variations, they appear as rows under Duration & pricing, with their duration and price. Click a row to edit it, or open Actions next to the variation:

  • Edit: change the name, description, duration and price.
  • Move up and Move down: change the order of the variations.
  • Duplicate: put a copy right below the variation. Useful when only the price differs.
  • Delete: remove the variation.

You need the permission Can create or edit services in the catalog for this. You set it under Settings › Team members › Permission roles.

Frequently asked questions

What is the difference between Fixed price, From and Free?

With Fixed price the variation always costs the amount you enter. With From the amount is a starting price. With Free you charge nothing and enter no price.

Can a variation have other team members or locations?

No. You choose team members and locations for the whole service. They apply to all of its variations.

Can I take one variation out of online booking?

No. You switch online booking on or off for the whole service, with all of its variations.

Can a variation need a resource of its own?

Yes. On Resources, use Set differently for a variation to set a rule for one variation. You can do this once the service with that variation has been saved.

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