Set buffer time before and after

Some treatments need time to set up the room or to tidy up afterwards. With Buffer before & after you add that time to every appointment with the service automatically. Buffer time before is the time before the service, Buffer time after the time after it.

How it works

• The team member is not free for another client during the buffer time. Online, times that overlap with it are not offered.
• The client does not see this time. For the client the appointment starts and ends with the service itself.
• If an appointment has several services in a row, only the buffer before the first service and the buffer after the last one count. No extra time is added between the services.
• The switch decides. If Buffer before & after is off, no time counts, even when minutes have been filled in.
• An appointment that is already planned keeps the times it was made with, until you change the services in that appointment.

Set the buffer times

1. Go to Catalog › Services in the menu and open the service.
2. On Basic information, scroll to Buffer before & after.
3. Switch it on. Next to the title it now says On.
4. Under Buffer time before, choose the time needed to prepare the service, and under Buffer time after the time needed after it. You choose from 5 minutes to 12 hours.
5. Click Save.

You need the permission Can create or edit services in the catalog for this. You set it under Settings › Team members › Permission roles.

Frequently asked questions