Plan services at the same time
Say which services one team member may do at the same time. A booking may then overlap an appointment with such a service, in the calendar and online.
Sometimes you do two treatments at once: one client waits for a while as you work on the other. With At the same time you say per service which other services may run alongside it. You no longer need a second team member to book two clients at once.
How it works
- It always works both ways. Tick service B on service A, and service A is ticked on service B too.
- A booking may only overlap another appointment of the same team member when all services of the one may run at the same time as all services of the other. If one service in between may not, the time stays taken.
- Online, Saloon then offers those times too. In the calendar the two appointments show side by side in the team member’s column.
- Resources still count. If you have one chair and both services need it, they cannot happen at the same time after all. That is how you let one service fit beside an appointment and another not.
- Blocked time, time off and closed days always stay taken. It also only applies at the same location.
Set it up
- Go to Catalog › Services in the menu and open the service.
- Choose At the same time. You see your other services, by category.
- Tick the services a team member may do at the same time as this one. The box at a category ticks the whole category at once. If you have many services, use the search field.
- Click Save.
Above the list you see which services are ticked already. The tab shows how many there are.
An example with resources
A salon has one treatment chair and one table. Service A happens in the chair, service B at the table. Under Resources, link the chair to service A and the table to service B, and under At the same time of service A tick service B. Now service A fits beside an appointment for service B. A second appointment for service A at the same time cannot: the chair is taken.
Frequently asked questions
Do I have to set this for every service?
No. If you tick nothing, everything stays as it was: a team member does one appointment at a time.
May the same service run twice at once?
No, a service is not in its own list. To book the same service twice at once, confirm the warning in the calendar.
What if I want to book over an appointment anyway?
In the calendar Saloon first asks whether you are sure, as always. Online that is not possible.
Which permission do I need?
The permission Can create or edit services in the catalog. You set permissions under Settings › Team members › Permission roles.