Set important info for clients

With Important info you tell clients what they need to know before their appointment. Think of: arrive five minutes early, call if you are running late, or come with clean, dry hair. You write the text once and Saloon puts it where clients read it.

Where clients read it

• On your salon page on Saloon.nl, under Good to know.
• When booking online, in the step where the client checks the booking.
• In the New appointment and Rescheduled appointment e-mails, and in the appointment reminders.

These e-mails also go out for appointments you make in the calendar yourself, so those clients read your text too. It is not in the thank-you e-mail after the visit.

Set or change the text

1. Go to Settings › Planning › Appointments in the menu.
2. Click Edit next to Important info.
3. Type your text. You can use up to 1000 characters. A new line stays a new line in the e-mail.
4. Click Save. The Appointments page shows your text.

To remove the text, empty the field and save. The page then shows No important information set.

Tips for a good text

• Keep it short: a few sentences that really matter, so they actually get read.
• Do not repeat your cancellation rules. You set those under Online availability, and clients already see them in the Cancellation policy.
• How clients find you, such as parking or the entrance, belongs in the directions on your online profile.

You need the permission Has access to business settings for this. You set it under Settings › Team members › Permission roles.

Frequently asked questions