Delete your account

If you no longer want to use Saloon, you delete your account yourself. You are signed out everywhere straight away and leave all your workspaces. You have 30 days to change your mind; after that your account and your personal details are erased for good.

Before you start

If you own a workspace, you cannot delete your account yet. Transfer the workspace to someone else first, or close it. You do that under Workspaces › Manage › Actions. If you want a copy of your own data, request it first under Download your data.

Delete your account

1. Click your profile photo or initials at the top, then click your name to open My account.
2. Choose Sign-in and security.
3. Click Delete account under Delete account.
4. Read what happens and tick I understand what deleting my account means.
5. Enter Your password. If your account has no password because you sign in with Google, click Email me a code and enter the five-digit code. The code is valid for 15 minutes.
6. Click Delete account.

What happens

• You are signed out on every device straight away and leave every workspace you are part of, all at once.
• Within 30 days you can change your mind: sign in again and your account is back. Your workspaces are not; a salon can invite you again.
• After 30 days your account and your personal details are erased for good.
• A salon keeps its own record of you as a team member, and receipts keep your name for seven years, as the law requires.

Frequently asked questions