View the action log
The action log shows who changed what in your salon, and when: clients, the team, the catalogue and the settings.
Saloon keeps track of who changes what in your salon, and when: a client who was edited or deleted, a service with a new price, a team member who got another role, a setting that was changed. It is all in the Action log. That way you can find out afterwards what happened, without having to ask everyone.
Open the action log
- In the menu, go to Settings › Action log.
- Use the filters at the top to choose a period, such as Today or Last 3 months, an area, a team member, a kind of record and a location.
- Click the number of changes on a line to see exactly what changed. The old value follows in brackets.
- Clear filters shows everything again.
What a line shows
- Who did it: a team member, the client when a client did something themselves, such as booking online, or an automatic action.
- Where it happened: the location, when that matters.
- What changed, with the old value, and the reason if one was given.
The history of one client or team member
To see only what happened to one client or one team member, open their profile and choose History. It shows the same lines, just for that client or team member.
Who may see the action log
You need the permission Can view the salon's action log for this. You set it under Settings › Team members › Permission roles. The owner always has it; of the default roles, only High does.
Frequently asked questions
Can I edit or delete lines in the action log?
No. The action log is a fixed record of what happened; nobody can change it.
Does the action log show when someone downloads the client list?
Yes. It records who downloaded the client list and with which filters, without the client details themselves.
Why can't I see lines from before a certain date?
The action log records changes from the moment it became active in your salon, and keeps lines for 2 years.