Download your own data
Request a copy of what Saloon keeps about you as a person: your account, profile, workspaces, devices and notifications, in one ZIP file.
You can always request a copy of what Saloon keeps about you as a person. You get one ZIP file with your account, your profile, your workspaces, your devices and your notifications, with an explanation inside.
Request an export
- Click your profile photo or initials at the top, then click your name to open My account.
- Choose Sign-in and security.
- Click Request export under Download your data.
- You get an email with a link. Click it. If you are not signed in, you sign in first.
- On the Download your data page, click Download ZIP file.
Good to know
- The link works once and is valid for an hour.
- If you have just requested an export, you can ask for a new link after ten minutes.
- Keep the file somewhere safe: it holds personal data.
What is not in it
This export is about you as a person. A salon's data, such as clients, appointments and sales, belongs to that salon. A salon's owner can request a copy of it after closing the workspace.
Frequently asked questions
I did not get an email. What now?
Check your spam folder. After ten minutes you can request a new link.
The link no longer works.
A link works once and is valid for an hour. Request a new one under Sign-in and security.
A client wants a copy of their own data. Can they do this too?
A client with an account on Saloon.nl downloads a copy of that account, its appointments and salons there themselves, under My details. What your salon keeps about the client, you hand over yourself.