Book a client from the waitlist

When a slot opens up, you book a client from the waitlist in a few clicks. Saloon takes the client and services from the request. After saving, the request moves to Booked.

Read the waitlist

• In progress: clients still waiting for an appointment. The number also shows on the Waitlist icon in the calendar.
• Expired: requests whose last wanted date has passed, or where the client left the list.
• Booked: clients booked in from the waitlist.

The buttons at the top let you pick a team member and the order: Created (oldest first), Created (newest first), Wanted date (earliest first) or Value (highest first).

Book into an available time

1. In the Agenda, open the Waitlist and click the client.
2. Available to book lists the free times on the wanted days. If the client takes any date, Saloon looks two weeks ahead.
3. Click a time. The new appointment opens at that moment, with the client and services in it.
4. Check the appointment and click Save.

Book into a time you choose

1. Choose Actions › Book now next to the client, or open the client and click Book now at the bottom.
2. Browse to the right day in the calendar and tap the time. The top says Tap a time in the calendar to book this client in.
3. Check the appointment and click Save.

Let clients know automatically that there is room

With the waitlist set to Automatically book, Saloon emails matching clients on the waitlist when an appointment is cancelled, with a link to book the free time. How that works and how many clients get an email is explained in the waitlist settings.

To book you need the permission Can create appointments. You set it under Settings › Team members › Permission roles.

Frequently asked questions